Careers

Below you'll find a flavour of what you can expect to get involved in over time - the more relevant skills and experience you already have, the sooner you can expect to be taking on additional responsibilities.

• Scheduling design and development work across D3R - balancing priorities with the available skills and capacity within the business
• Communicating with colleagues and clients to ensure alignment on work underway
• Following up on projects / work assignments to understand status and required next steps
• Analysing hours against budgets and providing updates accordingly
• Administering our work management and planning systems
• Hands on testing of website features and functionality
• Organising required meetings and discussions to ensure initiatives keep moving forward, risks can be mitigated and key decisions can be taken
• Assist with business and client development activities from time to time.

Those with more relevant projects and delivery experience can expect to be involved in the following activities early on:

• Plan sprints in JIRA in conjunction with our clients and client delivery teams
• Develop project plans in Smartsheets
• Develop project documentation including statements of work, project status reports and forecasts
• Carry out data analyses to help us plan effectively and manage expectations - actuals v budget reports, capacity forecasts etc
• Play a leading role during project initiation to ensure that projects get off to a successful start
• Play the role of Delivery Assurance Lead across the build of new websites for our clients
• Lead process improvement initiatives across D3R

What's most important to us is the person and their skills and aptitude - rather than digital agency experience specifically so don't be put off if you're working in a different industry at the current time.

If you don't have all of the skills and experience right now, you must already be able to demonstrate that you're hungry to learn and keen to take on additional responsibility. We expect all candidates to be able talk us through the skills they can bring to the role as well as some of their work challenges and achievements to date.

The successful candidate will have some or all of the following qualities and experience:

• Passion for client service and customer satisfaction
• Excellent communication skills - both written and verbal
• Highly organised with the drive to get things done
• Enjoy working in a team environment helping to bring out the best in people
• Strong attention to detail while never losing sight of the bigger picture
• Strong IT literacy
• Numeracy - analyse data and love a good spreadsheet!
• Natural curiosity - particularly about e-commerce and the web
• Enjoy working with clients to help them achieve their goals

Other relevant experience we would welcome if you have it:

• Experience coordinating or managing technology projects in a client facing role
• E-commerce experience
• Experience working in a digital agency