Client since 2009
Dualit specialises in high-quality kitchen appliances—including the world's most iconic toaster. In partnership with D3R, this famous old brand has successfully diversified to become a leading provider of coffee capsules.
“D3R turned round developmental ideas in hours rather than weeks, as a result we have an amazing web site delivered on time without breaking the wallet.”Alex Gort-Barten, Director
Selected highlights
Redesign
Like the company itself, the redesign needed to tread a careful line between tradition and innovation—incorporating Dualit's iconic 1940s branding into a slick, and intuitively usable, contemporary design.
Warranty registration
One aim of the new site was to put Dualit directly into contact with more of their customers. As well as protecting the buyers themselves, the online warranty registration system helps Dualit understand who those buyers are, and how best to anticipate their needs.
Capsule subscriptions
Dualit has been at the forefront of the coffee capsule explosion since 2014. They now offer both tea and coffee capsules using an innovative subscription model developed by D3R.
